Refund policy

Wall Nest – Return & Refund Policy

At Wall Nest, we take pride in the quality of our premium metal wall art and clocks. Please read our return policy carefully before making a purchase.

Return Window We accept return requests within 7 days of delivery. After this period, we are unable to process returns or exchanges.

Eligibility To be eligible for a return, your item must be:

• Unused and in its original condition
• In the original packaging
• Accompanied by proof of purchase

Non-Returnable Items The following items are not eligible for returns:

• Custom or personalized orders
• Items damaged due to improper handling after delivery
• Sale or discounted items (final sale)

Damaged or Defective Items If your item arrives damaged or defective, please contact us within 48 hours of delivery at [your email] with photos of the damage. We will arrange a replacement or full refund at no cost to you.

Refund Process Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.

Return Shipping Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Contact Us For return requests or questions, contact us at 0302-6232020.